Contact Template Support

Customer Support

Our extensive support sets us apart from the thousands of other template retailers on the web.  

We encourage you to pick up the phone and speak to a real person.  If you don't know what type of website, template, hosting or media is best for your business needs, we will be happy to go over all the options available to you.  

Our project manager will explain the advantages and disadvantages of each type of site and help you get the best option for your budget.  If we're busy, please leave a message and we will call you back.

Pre-Sales Support

phone: (970) 306-7702 (10 am - 6 pm MST)

email: 

 

Include the following!  

  • template #
  • order # 
  • Server access
  • Website access

  • Most questions are covered already in our template documentation.

    Technical Support

    For complete documenation, tutorials, instructional videos and more please visit our Template Documenation area.

    Billing and Delivery Support

    Billing issues or failed download.

    Must Include:

    • Customer Full name.
    • Email used during purchase.
    • Transaction ID / Order # 
    • Date of Purchase

    Free Template Demos

    Do you want to try out one of our templates before you buy it?

    Just click here and download the type of template you are interested in.

    (please note that these demos are NOT our high end designs and are meant for basic evaluation only)

    Discounts and Freebies

    Discounts on Web TemplatesDisounts and Give-a-Ways!
    We offer big discounts and freebies every months on templates and services.  

    Follow Us  Follow us on Facebook for Discounts

    Free ClipArt Library

    All Blue Gel Media Template Customers get free access to our ClipArt Library.  Icons, Audio Clips, Images, Animations, 3D Graphics, Fonts and more...

    Just another reason to purchase your web design tempaltes from Blue Gel Media.  

    View ClipArt

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